Long, clunky surveys no one wants to finish.
Hard to tell what went wrong—or what to fix first.
Responses across forms, inboxes, and spreadsheets.
Insights don’t turn into improvements or callbacks.
This template gives you a short, high-completion customer satisfaction survey you can edit, share, and track—so feedback turns into action.
Use our proven questions or tweak in seconds.
Link, embed, or QR—meet your customers where they are.
Track ratings and comments in real time.
Assign follow-ups so feedback becomes improvements.
Short, mobile-friendly surveys your customers will finish.
Clear scores plus comments so you know what to fix.
Follow up fast and turn detractors into fans.
Run the same survey over time and watch scores rise.
This customer feedback survey template keeps questions short and shareable so you can collect actionable insights and improve service quickly.
Customer feedback survey FAQ: what it is, ideal length, sharing options, and customization tips.
Customer Feedback Survey Rate your overall experience {1, 2, 3, 4, 5} [Customer] Was our staff friendly and helpful? {Yes, No} [Customer] How satisfied are you with the service quality? {Poor, Fair, Good, Excellent} [Customer] Would you recommend us to friends? {Yes, No} [Customer] #Anything we could improve? #[Customer]