Water gushing everywhere and you can't find the shutoff valve.
Fumbling around your property while water damage spreads.
Turning valves the wrong way or using inappropriate tools.
Every minute costs hundreds in potential flood damage.
A clear, step-by-step emergency water shutoff procedure can save thousands in water damage and give your family confidence during plumbing crises.
See exactly where YOUR shutoff valve is located with custom photos and landmarks.
Large text, simple steps designed to work when you're stressed and in a hurry.
Share with everyone in your household so anyone can act in an emergency.
Know what to do after the water is offβfrom damage assessment to calling professionals.
Stop water damage in its tracks with confident, quick response.
Everyone knows what to do, whether you're home or away.
Minimize damage to your home's structure, flooring, and belongings.
Use this emergency water shutoff guide to quickly locate your main water valve, turn off water supply, and take immediate steps to minimize damage. Customize with your specific valve location and tools.
Emergency water shutoff FAQ covering valve locations, tools needed, turning directions, and post-shutoff procedures.
Emergency Water Shutoff Guide # IMMEDIATE ACTION Locate the main shutoff valve Find your main water shutoff valve - usually near the street by your water meter or where the main line enters your home. Look for a round wheel or lever-style valve. [Anyone] # SHUT OFF WATER Turn valve clockwise to close Turn the valve clockwise (right) until tight. For wheel valves, turn until it stops. For lever valves, turn perpendicular to the pipe. Use water meter key or wrench if needed. [Anyone] # VERIFY SHUTOFF Check that water has stopped Go to a faucet inside and verify water flow has stopped. If water continues, you may have the wrong valve or it may be partially stuck. [Anyone] # IMMEDIATE DAMAGE CONTROL Turn off electricity to flooded areas If there's standing water near electrical outlets or appliances, turn off electricity to those areas at the circuit breaker to prevent electrocution. [Adult] Drain remaining water from pipes Open all faucets (hot and cold) throughout the house to drain water remaining in the pipes and reduce pressure. [Anyone] # NEXT STEPS Start water removal Begin removing standing water with mops, towels, or a wet vacuum. Move furniture and belongings to dry areas. [Anyone] Contact professionals Call a plumber to assess and repair the problem. Call your insurance company to report potential water damage. [Adult] Document the damage Take photos of the damage for insurance claims before cleanup begins. [Adult]